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FAQ

Pro Lan Cable Lock Plus won't disconnect from the LAN cable.

Simply lift the unlocked lock button section upwards and pull the Lan Cable Lock Plus backwards to release it. 

Pro The lock is slightly protruding, is this normal?

The lock must be pressed all the way into the lock. You will hear a ‘click’ sound when locked. Please read the manual carefully before use.

Pro The Lan Cable Lock Plus won't go all the way in.

Before pressing the lock, grasp the Lan Cable Lock Plus with one hand and gently pull it towards the other side of the device while pressing the lock to ensure it is fully engaged. Please read the manual carefully before use.

Pro Does the Lan Cable Lock Plus support both Category 6 and Category 7?

The Lan Cable Lock Plus can be fitted to all Category 5 to Category 7 boots. Please pull the boots back or remove the protective tabs before fitting. However, this is not applicable to some specialized cables. Please read the manual carefully before use.

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